Last updated June 01, 2023
Privacy Policy
Azmov, Inc. (“Otherhalf”, “we”, “us”, and/or “our”), a company incorporated in Delaware, with its registered office at 9450 SW Gemini Dr, PMB 77547, Beaverton, Oregon 97008, US, operates the Otherhalf mobile and desktop applications (the “Apps”), including the informational websites www.otherhalf.io and its mirror www.otherhalf.ai (the “Website”), and other related services (collectively, the “Services”).
We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services. By using our Services you explicitly consent to the processing of your personal data and other information as described in this Privacy Policy.
We care about the protection and confidentiality of your information. When you use the Apps, you may provide information during your conversations with your Otherhalf companion. We process this information only as described in this Privacy Policy, such as to allow you to have individualized and safe conversations and interactions with your Otherhalf companion and to allow your Otherhalf companion to learn from your interactions to improve your conversations. We may also use information about your visit to our Website to promote our Services, but we will never use or disclose the content of your Otherhalf conversations for marketing or advertising purposes.
Any terms we use in this Policy without defining them have the definitions given to them in our Terms of Service. If you have any questions, please contact us at support@azimov.ai.
1. Information we collect and process
Here we list all the types of personal information we collect and store throughout your experience with Otherhalf. Some of this information may be shared with service providers who help us deliver your experience with Otherhalf, each of such service is explained below.
We DO NOT knowingly store or collect special categories of personal data under General Data Protection Regulation (EU GDPR) or medical information or Protected Health Information (PHI), defined under the US law as any information about the health status, the physical and psychological development of individuals, as well as any other information contained in medical prescriptions, recipes, records, certificates and other medical documentation. We discourage you from communicating this information to Otherhalf through conversation so that this information doesn’t become part of your chat history.
We collect information you intentionally provide through the Services (such as your profile information that you provide upon registration, in conversation, or other profile modifications), as well as some technical information coming from your mobile device or web browser.
1.1. Information you provide
Through your use of the Services, you may provide us with the following information:
Account information. This includes your name, email address, and password. If you choose to log in using another service, such as Google or Discord, we receive information about the service you used to log in and — depending on your chosen account settings with Google and Discord — details about you, including your name, email address, or unique user identifiers.
Profile information. We ask you to provide your birth date and gender when you register for the Apps.
Messages. This includes the messages you send (through voice or text) and receive through the Apps.
Payments, transactions, and rewards. When you make purchases through the Services, our third-party payment processor, Stripe, collects your payment information. We maintain a record of your purchases, the features you select, and the rewards you earn and use.
1.2. Information we collect automatically
We automatically log the following information about you, your computer or mobile device, your network, and your interactions over time with our Services and our communications:
Device and network data. This includes your computer’s or mobile device’s operating system, manufacturer and model, browser, IP address, device and cookie identifiers, language settings, mobile device carrier, and general location information such as city, state, or geographic area.
Usage data. This includes information about how you use the Services, such as your interactions with the Services, the links and buttons you click, and page visits.
We use cookies to collect some of this information. For more information on how we use these technologies, please visit our Cookie Policy.
2. How We Use Personal Information
We may use personal information for the following purposes:
To provide and administer access to the Services; To maintain, improve or repair any aspect of the Services, which may remain internal or may be shared with third parties if necessary; To inform you about features or aspects of the Services we believe might be of interest to you; To respond to your inquiries, comments, feedback, or questions; To send administrative information to you, for example, information regarding the Services or changes to our terms, conditions, and policies; To analyze how you interact with our Service; To develop new programs and services; To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture, and networks; and To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Aggregated Information. We may aggregate personal information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research (which may remain internal or may be shared with third parties as necessary) and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.
3. Sharing and Disclosure of Personal Information
In certain circumstances we may share your personal information with third parties without further notice to you, unless required by law, as set forth below:
Vendors and Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us.
Business Transfers. If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your personal information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
Legal Requirements. If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of a person or group, or (v) protect against legal liability.
Affiliates. We may share personal information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Otherhalf. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.
Other Users. Certain actions you take may be visible to other users of the Services or result in content that is made available to other users of the Services.
4. How we secure your information
We use a variety of industry-standard security technologies and procedures to help protect your data from unauthorized access, use, or disclosure.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
All transmitted data are encrypted during transmission. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All stored data are maintained on secure servers. Access to stored data is protected by multi-layered security controls, including firewalls, role-based access controls, and passwords.
While we use reasonable commercial efforts to protect the data, no technology, data transmission, or system can be guaranteed to be 100% secure. In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your data, we will notify you as soon as we spot the issue.
5. Where we store your information
Our Services are operated from the United States of America. If you are located in another jurisdiction, please be aware that the information you provide to us may be transferred to, stored, and processed in the U.S.A., a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen. By using our Services you explicitly consent to your personal data being transferred to and processed in the U.S.A.
6. Data retention
We will retain your personal information for only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your data protection rights
As an Otherhalf user, you have the following data protection rights, depending on the circumstances of the specific case:
Disclosure to receive information about your personal data processed by us and to request access to your personal data and/or copies of these data. This includes information on the purpose of use, the category of data used, its recipients and authorized persons and, if possible, the planned duration of data storage or, if this is not possible, the criteria for determining this duration.
Correction, deletion or limitation of processing To request the correction, deletion or limitation of the processing of your personal data, e.g. by sending us an email. If (i) the data are incomplete or incorrect, (ii) they are no longer necessary for the purposes for which they were collected, (iii) the consent on which the processing was based has been revoked, or (iv) you have successfully exercised your right to object to data processing; in cases where data is processed by third parties, we will forward your requests for correction, deletion or limitation of the processing to these third parties, unless this proves impossible or involves a disproportionate effort.
Opposition to the processing To object to the processing for reasons arising from your particular situation.
Refusal and revocation of consent To refuse your consent or – without affecting the legality of data processing prior to the revocation – to revoke your consent to the processing of your personal data at any time.
Automatic decisions To require that you be subject to a decision based exclusively on automated processing only in the exceptional cases provided by law, if that decision has legal effect against you or significantly affects you in a similar manner; should such an automated decision take place in exceptional cases, you have the right to obtain information on the logic involved and the scope of the intended effects.
Right of appeal, communicate with and, if necessary, complain to the data protection supervisory authority.
Contact us at support@azimov.ai with any data protection requests. We may require materials to show that you are the individual associated with the data.
8. Use of Otherhalf by minors
If you are under 13 years old OR if you are an EU citizen or resident under 16 years old, you are not authorized to register to use the Services. Our Services are not directed to children who are under the age of 13, regardless of location, or children under 16 who are located in a European Union Member State. Otherhalf does not knowingly collect personal information from children under the age of 13. If you have reason to believe that a child under the age of 13, or a child under the age of 16 who is located in a European Union Member State, has provided personal information to us through the Services, please email us at support@azimov.ai and we will take appropriate steps to investigate.
9. International Users
By using our Service, you understand and acknowledge that your personal information may be transferred from your location to our facilities and servers in the U.S.A..
10. Changes to this Privacy Policy
The Services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. We encourage you to periodically review this page for the latest information on our privacy practices. This Privacy Policy was last updated on the date indicated above.
11. Contact Us
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at support@azimov.ai.
